Refund policy

Returns & Refunds Policy

Thank you for your purchase. Each fine art print is made to order with care and attention to detail.

All Sales Final

Because our prints are made to order, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged or Defective Items

If your print arrives damaged or with a defect, please contact us within 48 hours of delivery. To help us resolve the issue quickly, include:

  • Your order number

  • Clear photos of the damaged item

  • Photos of the packaging it arrived in

Once reviewed, we will offer a replacement or refund, depending on the situation.

Lost or Missing Orders

If your order is marked as delivered but cannot be located, please contact the shipping carrier first. If the issue cannot be resolved, reach out to us and we will do our best to assist.

Incorrect Shipping Address

We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout. Please review your shipping details carefully before placing your order.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Contact

If you have questions or concerns regarding your order, please contact us and we’ll be happy to help.